Sing from the same songbook

Once your organisation starts to grow, keeping everyone aligned and focused can become more tricky.

It’s important to be proactive and not wait for people reach out to you with questions, updates and concerns.

Be clear about how you communicate. Let everyone know the main channels for communication, be it email or chat and provide clear processes for communicating about what steps to take if they encounter an issue.

Balance group communication with regular individual contact to encourage evryone to feel like they are part of a team

Make sure everybody is up to date with your sgnificant activities and keep them abreast of your marketing programme, especially when you execute significant campaigns.

By Ken

Journalist, manager and communications professional. make your messages count!

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